Powershmovement provides general educational information only. We are not a medical practice, registered dietitian service, or healthcare provider. For clinical dietary advice, please consult an appropriate registered professional in New Zealand.

Legal Document

Privacy Policy

This document explains how Powershmovement collects, uses, stores, and protects your personal information when you visit our website or use our services.

Last updated:

1. Data Controller

The data controller responsible for your personal information is Powershmovement, operating at 286 Mt Wellington Hwy, Auckland 1060, New Zealand. For any privacy-related enquiries, you may contact us at admin@powershmovement.world or by telephone at +64 9 573 1200.

As the data controller, we determine the purposes and means of processing personal data collected through powershmovement.world and through direct interactions such as consultations, workshops, and correspondence.

2. Personal Data We Collect

We collect personal data only when it is necessary for the purposes described in this policy. The categories of data we may collect include:

2.1 Information You Provide Directly

  • Full name and contact details (email address, telephone number) submitted through our contact form or during consultation bookings
  • Message content and any additional information you choose to include in correspondence
  • Consultation preferences, including session format (in-person or video) and scheduling availability
  • Payment-related information when you purchase consultations, workshops, or educational products (processed through secure third-party payment providers; we do not store full card details)
  • GDPR consent confirmations recorded at the time of form submission

2.2 Information Collected Automatically

  • IP address, browser type, operating system, and device identifiers
  • Pages visited, time spent on pages, referral URLs, and navigation patterns
  • Cookie data as described in our Cookie Policy, subject to your consent preferences
  • Approximate geographic location derived from IP address (country and region level only)

2.3 Information from Consultations

  • Notes taken during educational consultations regarding your stated food preferences, dietary habits, and learning goals
  • Written summaries and personalised plans generated following sessions
  • Feedback you provide about our services

Under the General Data Protection Regulation (GDPR) and the New Zealand Privacy Act 2020, we process your personal data on the following legal bases:

  • Consent: When you submit our contact form, accept cookies, or agree to data processing for specific purposes, you provide explicit consent that may be withdrawn at any time
  • Contractual necessity: Processing required to fulfil consultation bookings, deliver educational products, or respond to service enquiries you initiate
  • Legitimate interests: Website security monitoring, service improvement analytics (where cookies are accepted), and internal record-keeping, balanced against your privacy rights
  • Legal obligation: Retention of financial records and compliance with applicable tax and consumer protection regulations in New Zealand

4. How We Use Your Personal Data

We use collected personal data exclusively for the following purposes:

  • Responding to enquiries submitted through our contact form or email
  • Scheduling, conducting, and following up on nutrition variety consultations and workshops
  • Preparing and delivering personalised educational plans and resource materials
  • Processing payments and issuing invoices or receipts
  • Improving website functionality and user experience through anonymised analytics
  • Complying with legal obligations and protecting our legitimate business interests
  • Sending service-related communications such as appointment confirmations and policy updates

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects. We do not sell your personal data to third parties.

5. Data Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

  • Contact form submissions: Retained for 24 months from the date of submission, unless an ongoing client relationship is established
  • Client consultation records: Retained for 5 years from the date of the last session, to support follow-up enquiries and maintain service continuity
  • Payment and financial records: Retained for 7 years in accordance with New Zealand tax and accounting requirements
  • Cookie consent preferences: Stored locally on your device until you clear browser data or change your preferences
  • Analytics data: Aggregated and anonymised data may be retained indefinitely; identifiable data is retained for a maximum of 26 months
  • Marketing communications data: Retained until you withdraw consent or request deletion

When retention periods expire, personal data is securely deleted or irreversibly anonymised.

6. Data Sharing and Third Parties

We may share your personal data with the following categories of recipients, strictly for the purposes outlined in this policy:

  • Payment processors: Secure third-party providers that handle transaction processing on our behalf
  • Hosting and infrastructure providers: Services that host our website and store data on secure servers
  • Analytics providers: Only when you have consented to analytics cookies, and only in anonymised or pseudonymised form where possible
  • Legal and regulatory authorities: When required by law, court order, or governmental request

All third-party processors are bound by data processing agreements that require them to protect your data in accordance with GDPR standards and applicable New Zealand privacy legislation. We do not authorise third parties to use your data for their own marketing purposes.

7. Your Rights Under GDPR and New Zealand Law

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete personal data
  • Right to erasure: Request deletion of your personal data where there is no compelling reason for continued processing
  • Right to restrict processing: Request that we limit how we use your data in certain circumstances
  • Right to data portability: Receive your data in a structured, commonly used, machine-readable format
  • Right to object: Object to processing based on legitimate interests or for direct marketing purposes
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
  • Right to lodge a complaint: File a complaint with the Office of the Privacy Commissioner in New Zealand or your local data protection authority in the European Economic Area

To exercise any of these rights, contact us at admin@powershmovement.world. We will respond within 30 days of receiving a verifiable request. We may need to verify your identity before processing certain requests.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption across all pages of powershmovement.world, preventing mixed content and securing data in transit
  • Access controls limiting personal data access to authorised personnel only
  • Regular review of data collection practices and retention schedules
  • Secure storage of consultation records with password protection and encrypted backups
  • Employee training on data protection responsibilities and confidentiality obligations
  • Incident response procedures for detecting, reporting, and addressing data breaches within 72 hours where required by GDPR

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.

9. International Data Transfers

Our primary data processing occurs within New Zealand. Where personal data is transferred to service providers located outside New Zealand or the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or binding corporate rules. You may request details of the safeguards applied to international transfers by contacting us directly.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information promptly.

11. Contact and Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The date at the top of this page indicates when the policy was last revised. Material changes will be communicated through a notice on our website.

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

Powershmovement
286 Mt Wellington Hwy, Auckland 1060, New Zealand
Email: admin@powershmovement.world
Phone: +64 9 573 1200